Application Management

As application management service partners, we manage and improve our clients' SAP, NetSuite environment with expert tools and accelerators. This includes upgrades, service packs, enhancement packs, and performance optimization. We adapt to industry changes and serve clients with dedication and professionalism.

Our Advantage

Local Leadership

Senior management executives located near your company and community to ensure that you obtain faster and better decisions, support and outcomes


Cost Advantage

Services will be delivered through our well-established delivery model, blending onsite and offshore resources.

A single incumbent vendor approach will reduce costs and the potential risks associated with change management, end-user training program, data management, interfaces, licenses, system support, and system skills.

Actionable IT Initiatives

We employ an integrated IT planning and development capability based on our delivery frameworks that translates business strategy into IT strategy, which creates and implements meaningful IT initiatives, with quick return on investments (ROI)

Transition Approach

Business Process Understanding

  • Global Processes
  • Variations of global processes by location


System Understanding

  • SAP –System Exploration
  • Mapping business processes to application configuration

Process Catalog

  • Document classification, verification and completion
  • Document publishing in Intelligroup’s Knowledge Portal


Identifying Critical Transactions

  • Usage
  • Categorization by criticality, volume



Support Process Understanding

  • Analyze existing procedures, standards.
  • Provide inputs for validating Project Standards

Scope

Plan

Analyze

Design

Build & Test

Deliver

Support

Approach for Application Management Transformation

Road to stabilization


01

Non Intrusive

02

Tool based

03

Methodology

04

Time and Resource Loading

05

  Deliver to SLA's

Roadmap to Transformation

Business Continuity

Optimize

Transform